NEWS: New Future of Work Survey Results Revealed

New Future of Work Survey Reveals Skills in Demand and at Risk


Organisations from Ireland, North America, Europe and Australia Identify Challenges in Managing Increasingly Diverse Workforce


5 December 2016: Harmonics, the Irish partner of OI Global Partners (one of the largest career consulting partnerships), has released the results of a proprietary survey of human resources professionals from North America, Europe and Australia. The goals of the survey were to identify the following:


  1. the skills employees must have to be competitive today;
  2. the most significant people challenges currently facing organizations;
  3. the roles most at risk; and
  4. the most effective ways to develop talent.


Clients of Harmonics and their counterparts with OI Global Partners across the globe shared their first-hand knowledge and insights in the Future of Work Survey.

John Fitzgerald, Managing Director of Harmonics, said, “The results are really insightful. Despite the differences in location and industry, there are common challenges and risks which our clients are facing and they are implementing solutions that are effective in managing an increasingly diverse workforce.”

Among the key findings of the survey, respondents indicated that the skills employees must have to be competitive are strong communication ability (78%) and a willingness to learn (66%).  Understanding analytics came in third with 50% of the respondents citing this was a key skill.

John Fitzgerald noted, “Being open to learn, with solid reading, listening and thinking ability is seen as the second most valued skill. This can be seen as a reflection of how organisations are going through such rapid change and are looking for employees to adapt to change and take more ownership of their career development so they can bridge the growing skills gap.”

The most significant people challenges currently facing organizations are (1) attracting and hiring talent; (2) adapting to change; and (3) retaining talent.

The roles most at risk or in decline are:

  1. administrative roles;
  2. middle management;
  3. back office;
  4. support services; and
  5. technical roles.


“This is a reflection of the automation of roles – mobile internet, cloud technology, processing power, big data and the Internet of Things are all drivers of change,” commented John Fitzgerald.

Internal career development programmes were seen as the most effective way of developing talent according to 47% of the respondents, followed by career conversations (35%) and coach training.

The full set of survey results can be downloaded here.



For further information, please contact Edwina Gore, Gore Communications, 087 6295323


About Harmonics

Celebrating 10 years in business, Harmonics specialises in helping organisations plan for change, manage change and support their people through change.  The company works with many of Ireland’s leading organisations across all sectors from financial services, pharmaceutical, consumer, telecommunications and software, as well as public sector clients and Universities.  Harmonics has a nationwide team of over 30 people with offices in Dublin, Cork and Limerick.


About OI Global Partners

OI Global Partners is a leading human resources consulting firm that helps organizations manage their talent and individuals manage their careers. We are local experts with global perspective. Our firm has its roots in OI Partners Inc., founded in 1987, and CareerNet International Ltd., founded in 1998. We are managed by a Global Alliance Board with administrative operations in Nashville and Amsterdam. For more information, please visit




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