Technical Support Team Leader
Harmonics Recruitment are looking to speak with candidates for a Technical Support Team Leader position.
This is a lead role suited to someone at supervisory or management level who can support day-to-day production planning and follow up on issues arising during the shift. While the position involves operational leadership and coordination, it does not include direct people management responsibilities.
Key responsibilities
- Plan the day-to-day activities of the Technical Support team, which includes the Tooling Engineering team and the Maintenance team
- Attend the daily production meeting to prioritize the support tasks for production. Provide support and guidance to the Tooling Engineering Team and attend the weekly meeting
- Coordinate & support the activities of the maintenance team including the repair, servicing and installation of all operations equipment
- Help solve technical problems in production
- Assist in the completion of projects for the ongoing installation of new equipment and the replacement of existing equipment.
- Work with the technical support leader to plan the annual maintenance for all equipment in production.
- Support the NPI team with the delivery of new fixtures and programs for the introduction of new repairs Leadership
- Provide leadership and feedback to the Technical Support team x Promote team development and customer friendly approach
- Other duties as directed by the Technical Support Leader
Qualifications / Skills
- A technical qualification in engineering or maintenance
- An excellent record of accomplishment working in a team environment
- Ideally very good knowledge of maintenance principles and practice
- Very good knowledge of CNC/CAD/CAM
- Strong analytical and creative problem solving skills
- Disciplined structure approach to Project Management
- Competent communication & report writing skills Experience
- A minimum of 5 years’ experience in an Engineering intensive environment
- Previous experience working with Maintenance and/or CNC/CAD/CAM
- Proven track record in problem solving in a complex environment
- Demonstrated ability to organise and plan work
Very competitive package with excellent benefits.
