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The Chord Future of Work Podcast

How Customer Experience Drives Organisation Growth

Caroline Cooney of Explora Journeys discussing how customer experience drives organisational growth and leadership strategy.

Episode Overview: Leadership and Customer Experience with Caroline Cooney-Hurell

In this episode of The Chord, John Fitzgerald talks to Caroline Cooney-Hurell, Customer Experience Strategist at Explora Journeys about how her leadership skills and ability to motivate and empower those around her helped fast-track her career.

Caroline is a senior executive with a proven track record in leading customer service operations for multinational companies.

Hope you enjoy the show!

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Harmonics Corporate Video 2022

Professional leadership interview being filmed in a studio with cameras, lighting equipment, and production crew.

Supporting Organisations Through Change

We understand that as businesses evolve and change, their need for specialized support also changes.

At Harmonics we really care about our clients and the challenges they face.

When they look for support in the areas of organisation change, leadership development, executive coaching, recruitment or outplacement, we always look to diagnose well to offer the most appropriate solution.

 

Over the coming months we will be launching several new initiatives to bring leaders in Ireland together to share knowledge with individuals that want to adapt to the Future of Work.

So grab yourself some popcorn, dim the lights, and enjoy putting a face to some of the names on our core team!

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The Chord Future of Work Podcast

The Science Behind Happiness and Engagement

Clive Hyland from The Happiness Index on The Chord podcast discussing the science behind happiness and workplace engagement.

Episode Overview: Workplace Happiness and The Quantum Way with Clive Hyland

In this episode, John Fitzgerald talks to Clive Hyland of The Happiness Index about his new book The Quantum Way. Clive’s book explores the science behind happiness and workplace engagement.

Having actively worked with neuroscience principles in his coaching business over the last 16 years, Clive explains why we should never underestimate the impact of workplace happiness on staff performance.

Find out more about The Happiness Index here.

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