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The Chord

How Customer Experience Drives Organisation Growth

In this episode of The Chord, John Fitzgerald talks to Caroline Cooney-Hurell, Customer Experience Strategist at Explora Journeys about how her leadership skills and ability to motivate and empower those around her helped fast-track her career.

Caroline is a senior executive with a proven track record in leading customer service operations for multinational companies.

Hope you enjoy the show!

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